Prosoft enables businesses to be successful by designing and implementing Local and Wide Area Networks (LAN and WAN) that maximize the potential of voice and data technologies to facilitate the exchange of information. From wiring to LAN switching, through Internet connectivity to the most complex protocol configurations and large-scale enterprise networks, Prosoft has the experience necessary to design the voice and data network solution organizations require. We partner with the leading LAN/WAN vendors in the industry such as: Cisco, Xirrus, Wirelessguys, and Motorola.

Prosoft’s experienced engineers can help integrate and support security-rich data, voice, and video networks, enable intelligent network infrastructures, and leverage technologies like virtual private networking (VPN), optical, voice- and video-over-IP, content delivery networks, and mobile and wireless. We have engineers on staff experienced in the following protocols / deployment schemas; Installation, configuration and troubleshooting of LAN and WAN, Routing Protocols (RIP, IGRP, EIGRP, OSPF, ISIS and BGP), Route redistribution, and summarization. Our engineers also have a full understanding of TCP / IP, TCP, UDP, DHCP, HSRP, VRRP, DNS, IP Hostname, IP addressing, Subnetting, MPLS, CIDR, VLSM, Policy Based Routing, and OSI models.

A custom network solution, designed to accommodate your unique needs and environment, may include one or more of the following services:

LAN/WAN Network Administration Support 

• Remote Router administration & management 
• Site Evaluation & Design
• System Troubleshooting & Debugging 
• Network Management (LAN/WAN) 
• Disaster recovery 
• Software Installation & Configuration 
• Router OS Updates management 
• Performance tuning 
• Emergency support (24/7)

LAN/WAN Infrastructure Support 

• T1/T3/WAN Procurement & install 
• LAN Design & Deployment 
• ISDN/Frame-Relay/Cable integration 
• Router/Firewall integration 
• Ethernet, Wireless (802.11a/g/n, 802.16d, 802.16e) 
• LAN/WAN Diagnostics & Debugging

Application Support & Management 

• WAN Load Balancing & Redundancy 
• LAN Routing optimization 
• NAT/Masquerading configure 
• Load Balancing/Switch optimization 
• DHCP & TCP/IP Management 
• Interface with Backbone providers

Network Security

• Firewalls
• Virtual Private Networks
• Intrusion Detection
• Policy Creation
• Virus Discovery and threat management
• Integrated Service Routers
• Active / Active implementations

Prosoft’s network security consultants provide a diverse, highly technical and experienced resource pool to assist in all areas of network and system security. We understand that effective network security requires an expert level of knowledge and continuing study to follow rapidly evolving technologies and security issues. Our consultants are experts in security areas such as assessment, auditing, protocols, penetration testing, intrusion detection and security regulation compliance. 

Whether we address your network security issues as an independent service or part of a LAN/WAN design and implementation, we will enable you to attain your business objectives with the confidence that your network architecture will remain available as well as protected. 

Prosoft has experience providing security support to government and commercial organizations with varying degrees of regulatory requirements and budgetary constraints. We will work with you to thoroughly understand your needs and design a solution for your unique circumstances.

Managed Network and Remote Monitoring Services

Prosoft’s Managed Network and Remote Monitoring Services combines the technological benefit of remote network monitoring with the practical advantage of local, on-the-ground, professional IT expertise and precision.

Early symptoms of trouble can be quickly identified and remedial steps can be taken before problems reach a severe level.

Service Offerings:

• 24x7x365 Remote Monitoring and Management Services
• Integrated Trouble Ticket System
• Patch and Asset Management
• Centralized Dashboard to provide status of your networks
• Detailed Site Level Inventory
• Web-based Performance Reporting and Executive Reports

IP Telephony/VoIP Solutions

• Call Manager
• Unity Express
• Auto Attendant Scripting
• XML application integration
• Class of Restrictions
• Dial Peers / Dial Plan creation

Prosoft understands that a voice project is more than just the installation of a telephone system. IP Communications encompasses and interacts with a major portion of your infrastructure.

By leveraging your converged network infrastructure, this enterprise-class solution will increase your competitive advantage and deliver measurable ROI by improving efficiencies, boosting productivity and enhancing customer satisfaction.

Service Offerings:

• IP Telephony Readiness Assessment and LAN/WAN Analysis
• Traditional PBX versus IP Telephony & Vendor Selection RFP Consulting
• IP Telephony Migration Planning
• Phone System and Contact Center Installation, Deployment and Training
• Project management, configuration and implementation with a seamless cutover
• On-going maintenance contracting and managed services

Telecom Support Services

• All CISCO VOIP Systems
• NEC 2400 PBX
• Octel 250 Voice Processing System
• NEC Open Worx
• Video Teleconferencing Systems
• Avaya VOIP Telecommunications System
• Avaya MMS Voicemail System

Prosoft's network architects design enterprise-level network infrastructures that maximize security and operational efficiency.